-Freightos Global Networking issue - Instability while opening Freightos sites

Incident Report for Freightos

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 19:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 19:25 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2025 - 18:42 UTC

Identified

We are facing latency issue in some of our google hosted services, we are working with Google on solving the issue.
Posted Jun 12, 2025 - 18:41 UTC
This incident affected: Quoting (Spot Quote Search, Rate Quote, PDF Creator, Email Service, Amazon FBA Search, Saved Quotes), APIs (Freight Rate Calculator/Estimator, US Duties and HS Code Calculator, Freightos Baltic Index, Freightos Rate To Quote), Integrations (Single Sign On (SSO)), User/Business Management (Login, Signup, Named Account), Data Management (FUF Import, Data Workflow), Reporting (Dashboards, Quoting Reports), and Shipment Management (Shipment Booking, Billing Information, Shipment Tracking, Shipment Messenger, Translation).