Requesting quotes from Door to Door is unstable

Incident Report for Freightos

Resolved

The issue is resolved.
The issue is related to suspending our google maps billing account for an unknown reason, we fixed it and we are working with google on the root cause.

Posted Aug 19, 2019 - 13:44 UTC

Identified

The team is working on releasing a hot fix soon.

Posted Aug 19, 2019 - 13:29 UTC

Investigating

We are currently investigating the instability of it and will keep you posted.

Posted Aug 19, 2019 - 12:27 UTC

This incident affected: Quoting (Spot Quote Search, Rate Quote), Reporting (Quoting Reports), and Shipment Management (Shipment Booking).