Freightos is Down

Incident Report for Freightos

Resolved

This incident has been resolved.

Posted Apr 08, 2020 - 17:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2020 - 17:02 UTC

Update

A fix has been implemented and we are monitoring the results. System interruptions might still be the case until Google fully resolves the issue.

Posted Apr 08, 2020 - 15:05 UTC

Update

Google Infrastructure is Down

Posted Apr 08, 2020 - 14:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 08, 2020 - 14:32 UTC

Investigating

We are currently investigating this issue.

Posted Apr 08, 2020 - 14:29 UTC

This incident affected: APIs (Freight Rate Calculator/Estimator, US Duties and HS Code Calculator, Freightos Baltic Index), Integrations (Single Sign On (SSO)), User/Business Management (Login, Signup, Named Account), Data Management (FUF Import, Data Workflow), and Reporting (Dashboards, Quoting Reports).