Routing engine is down

Incident Report for Freightos

Resolved

This incident has been resolved.

Posted Jul 17, 2021 - 21:04 UTC

Monitoring

The servers are up and running, we are keeping an eye on them.

Posted Jul 17, 2021 - 20:22 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 17, 2021 - 20:13 UTC

Identified

Our routing and pricing engine has been restarted by Google due to some instability from their side. Will try to fix the issue ASAP. Will keep you posted.

Posted Jul 17, 2021 - 20:00 UTC

This incident affected: Quoting (Spot Quote Search, Rate Quote, Amazon FBA Search) and APIs (Freight Rate Calculator/Estimator).